We have now made buying your saunas easier.
You can chose from the following options on how to purchase you a sauna. You can either purchase:
ONLINE - Place your order request online via our easy and quick..
BY TELEPHONE - Want to discuss the options, before committing..
IN STORE - If you would like to see the products before you commit..
Welcome John Smith to your own personalised area of our website.
Firstly, we would like to thank you for purchasing one of products and we hope that it will bring you many years of service and enjoyment. You can now take advantage of our new customer service area which allows you to not only track your delivery in real time, it also gives you access to our live query desk facility with any queries you might have and also gives you the opportunity to let us know what you think about Simply Saunas!
Also, as an existing customer, we'd like to give you the first opportunity to purchase any discounted stock that we have and so will display these offers for two weeks in the customer area first, before advertising it on the main site. Please indicate which products you would be interested in hearing about:
Steam Shower Units
Steam Shower Accessories
Hydromassage Bathtubs
Traditional Saunas
Infrared Saunas
Sauna Accessories
Cane Furniture
Teak Furniture
Upholstered Furniture
If we haven't got your order in stock, we will need to get your order shipped in from overseas. This can obviously take a while and sometimes it might feel like we have forgotten you! This is definitely not the case, but to enable you to see exactly where we have got to with your order, all you have to do is click on the button below and it will instantly tell you where your product has got to!
Welcome to Simply Saunas live query desk! Please just enter your name, email address and query into the field below to contact one of our team for an instant answer.
Name:
Email address:
Query:
Please note that our live query desk is only open between 9am- 6pm Monday to Friday or 10am - 3pm on Saturdays. If you send a query out of this time period, we will get back to you as soon as our offices are open again.
Here at Simply Saunas, we always strive to offer the best customer service we can. We continuously monitor and assess our services and welcome any feedback from customers, so we are able to constantly improve on our service and products. If you would like to give us some feedback, please fill in the form below:
Name:
Email address:
Contact Telephone:
Feedback:
We always like to follow up on our feedback, both good and bad. In providing your telephone and email address you agree to us contact you in regards to your feedback.
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